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Maintenance Request Management App

A mobile application that enables maintenance teams to report equipment issues, track work orders, manage approvals, and monitor maintenance activities in real time.

IndustryIndustrial Equipment Manufacturing
Time3 Months
Team4 Members
Team-icon

Our Project Team

  • 2 Mobile Developers
  • 1 UI/UX Designer
  • 1 QA Engineer
Technologies icon

Tech Stack We Used

  • React Native
  • Node.js
  • MongoDB
  • AWS
  • Firebase Notifications
  • REST APIs
Services icon

What We Delivered

  • Mobile Application Development
  • Workflow Automation
  • Push Notification Integration
  • Dashboard Development
  • Cloud Deployment
  • QA & Testing

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About Project

Maintenance Request Management App

Manufacturing facilities depend on the timely maintenance of machines and equipment to ensure uninterrupted production. Traditional maintenance request processes often rely on phone calls, paper forms, or spreadsheets, making it difficult to prioritize requests, track progress, and maintain complete service histories.

We developed a Maintenance Request Management App that enables operators, supervisors, and maintenance engineers to report equipment issues instantly, assign work orders, monitor maintenance progress, and access equipment history from anywhere. The platform improves communication between production and maintenance teams while reducing equipment downtime.

Maintenance Request Management App-image

Maintenance Request Management App

Manufacturing facilities depend on the timely maintenance of machines and equipment to ensure uninterrupted production. Traditional maintenance request processes often rely on phone calls, paper forms, or spreadsheets, making it difficult to prioritize requests, track progress, and maintain complete service histories.

We developed a Maintenance Request Management App that enables operators, supervisors, and maintenance engineers to report equipment issues instantly, assign work orders, monitor maintenance progress, and access equipment history from anywhere. The platform improves communication between production and maintenance teams while reducing equipment downtime.

Problem

Maintenance requests were submitted through manual processes, leading to delayed responses and poor visibility into ongoing work.

Tracking maintenance status, technician assignments, and equipment history required significant manual effort.

Production teams had limited visibility into maintenance progress, resulting in communication gaps and unplanned downtime.

The client required a mobile-first solution that could simplify maintenance reporting while providing real-time updates and centralized maintenance records.

Solution

Quick Maintenance Requests

Operators can report equipment breakdowns or maintenance requests within seconds by selecting the machine, describing the issue, attaching photos, and assigning priority levels.

Work Order Management

Maintenance supervisors can assign technicians, schedule repair activities, update job status, and monitor work order progress through a centralized system.

Real-Time Notifications

Push notifications keep operators, maintenance teams, and supervisors informed about new requests, work assignments, status updates, and completed maintenance activities.

Equipment History

The application maintains a complete maintenance history for every machine, including previous breakdowns, repair activities, spare parts replaced, and technician notes.

Maintenance Analytics

Managers can monitor maintenance KPIs such as response time, equipment downtime, recurring failures, work order completion rates, and technician performance through intuitive dashboards.

Key Features

A mobile application that enables maintenance teams to report equipment issues, track work orders, manage approvals, and monitor maintenance activities in real time.

  • 01

    Raise Maintenance Requests

  • 02

    Photo Attachment Support

  • 03

    Work Order Management

  • 04

    Technician Assignment

  • 05

    Real-Time Status Tracking

  • 06

    Push Notifications

  • 07

    Equipment Maintenance History

  • 08

    Preventive Maintenance Scheduling

  • 09

    QR Code Equipment Identification

  • 10

    Dashboard & Analytics

  • 11

    Role-Based Access Control

  • 12

    Offline Data Synchronization

Outcome Highlights

Faster Issue Reporting

The mobile application enabled operators to report equipment issues immediately, significantly reducing the time between fault detection and maintenance response.

Improved Maintenance Coordination

Centralized work order management and real-time updates improved collaboration between production and maintenance teams while reducing communication delays.

Reduced Equipment Downtime

With better visibility into maintenance activities and historical equipment data, the organization improved maintenance planning, accelerated repairs, and minimized unplanned production downtime.

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Maintenance Request Management App | Floatinity